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Here we have listed some examples of what is considered to be an emergency situation as defined in the Residential Tenancies Act 2010:
a burst water service
an appliance, fitting or fixture that uses water or is used to supply water that is broken or not functioning properly, so that a substantial amount of water is wasted.
a blocked or broken lavatory system.
a serious roof leak.
a gas leak.
a dangerous electrical fault.
flooding or serious flood damage.
serious storm or fire damage.
a failure or breakdown of the gas, electricity or water supply to the premises.
a failure or breakdown of any essential service on the residential premises for hot water, cooking, heating, cooling or laundering.
any fault or damage that causes the premises to be unsafe or not secure.
Emergency Contact Numbers
Electrical repairs: Luke Rhodes Electrical 0417 215 980
Plumbing repairs: NQ Plumbing 0423 504 745
Glass repairs: EastCoast Aluminium 0413 148 154
Locksmith: Ballina Locksmiths 02 6686 7675
Please be aware that some tradespeople apply penalty rates outside of normal business hours and during holiday periods, they are only to be contacted in the event of an emergency.
